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Business Capabilities, Tigers And Zebras

What do tigers and zebras have to do with Business Capabilities? Imagine you have a zoo, and you want to make a catalog of your existing animals for reporting purposes. Which attributes would you use to categorize your animals?

In the case of tigers and zebras, they're both striped mammals. Thus both belong in the same class. But you cannot simply put them under the same category, because one is a Carnivora and the other a Perissodactyla. If you identify them by the wrong attributes (both have stripes), you will end up with your tigers eating your zebras when you put them in the same cage.

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